Since Bernal's Carpet Care was established, we have received numerous questions from customers who need help with cleaning their rugs and carpets or are just curious about what we do. Some questions get asked more often than others, so we’ve compiled them on this page (along with their respective answers) to make it easier for customers to learn more about our tile and grout cleaning services in Oceanside, CA. Find out why we are the right carpet cleaners to hire in Oceanside, CA by checking out this FAQ page!
How long have you been in business?
We started our journey as a carpet cleaner in 1992. Since then, we’ve been providing world-class carpet cleaning solutions and other reliable solutions to our customers.
Do you provide discounts to your customers?
Yes, we do! Senior citizens, as well as military personnel, can use our services at a special rate. You can learn more about our customer discounts by giving us a call.
Do you give free estimates?
We always provide free estimates since we want to be transparent with our pricing and give our customers a clear idea of their rug, carpet, and tile cleaning costs.
When is your team available?
We are available from Mondays to Fridays during standard business hours.
What sets you apart from other companies?
Aside from our extensive experience in carpet cleaning, we stand out from the crowd because of our dedication to quality. We use cleaning products that are non-toxic and environmentally safe, and we test the pH levels of each product to ensure that they comply with the warranty requirements of carpet manufacturers and that they won’t damage carpet fibers. We also regularly update our cleaning techniques and equipment. This way, we can clean rugs, carpets, upholstery, and more using the latest innovations and ensure that our customers will always get the best possible results.
Why is vacuuming not enough for rugs and carpets?
Vacuuming removes dust and dirt from the upper portion of rug and carpet fibers, preserving the appearance of your floor coverings and ensuring that they’ll look good on a daily basis. However, vacuuming can’t remove the dust and dirt that have settled deep into the fibers, which is why it’s important to have your rugs and carpets cleaned by experts. The professional cleaning process uses methods and equipment that will remove dust and dirt even from the deepest parts of your floor coverings and ensure that they’re 100 percent clean.
How often should my rugs, carpets, and upholstery be cleaned?
Rugs and carpets have to be cleaned at least once a year, while upholstery cleaning can be done once every two years. However, this depends on how much use each item gets on a day-to-day basis. For example, carpets that are in high-traffic areas can be cleaned every six months to keep them pristine and spotless.
Have additional questions for us? Get in touch with us at (760) 724-0455! Our employees will take your call, and they will help you learn more about Bernal's Carpet Care as well as the services that we provide. Know more about our rug cleaning service and other solutions by giving us a call today!